Privacy Policy

Effective Date: 11 April 2025

This Privacy Policy explains how AVS Microdose (“Company”, “we”, “us”) collects, uses, shares, and protects your personal information when you visit https://avsmicrodose.com/ (“Site”) or communicate with us (including via WhatsApp).

1. Data Controller & Contact

AVS Microdose
Email: avsmicrodose@gmail.com
WhatsApp: 8837812927
Phone: +91-9417154371

2. Information We Collect

Provided by you: name, email, phone/WhatsApp number, billing/shipping address, order details, messages and documents you send to us.
Automatically collected: IP address, device and browser information, pages viewed, referring URLs, and cookies.
WhatsApp communications: message content, timestamps, and metadata required to deliver support and service updates.

3. How We Use Your Information

Process and deliver orders; provide customer support; manage your account.
Send service messages (order updates, security alerts) and, with consent, promotional messages.
Improve our Site, products, and user experience; prevent fraud and ensure security.
Comply with legal obligations.

4. Legal Bases

We process data based on your consent, to perform a contract, to comply with law, and our legitimate interests such as improving services and ensuring Site security.

5. Sharing of Information

We may share data with trusted service providers (e.g., payment gateways, couriers, hosting, analytics) under contracts that protect your data. We do not sell your personal information.

6. Cookies & Tracking

We use cookies to remember your preferences, keep you logged in, and analyze Site performance. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

7. Data Retention

We retain personal data for as long as necessary for the purposes set out in this Policy or as required by law (e.g., tax and accounting records).

8. Data Security

We implement reasonable technical and organizational measures to protect your data; however, no method of transmission or storage is 100% secure.

9. Your Rights

You may request access, correction, updating, or deletion of your personal data, and opt out of marketing at any time by contacting us at avsmicrodose@gmail.com or via WhatsApp.

10. WhatsApp & Communications

By initiating a conversation on WhatsApp, you consent to receive replies and service messages. To stop promotional messages, reply “STOP” or contact us using the details above.